We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (28)
4 Stars (3)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
27 Oct 2018 10:27
Shipping took two months.
27 Oct 2018 01:00
To it for 18 days! Packed everything perfectly! Thank You very much!!!
26 Oct 2018 08:46
25 Oct 2018 02:08
24 Oct 2018 14:00
24 Oct 2018 04:11
So beautiful :)
19 Oct 2018 10:41
Case like, Delivery to The Bryansk region. 50 days. Up to you whether you want to wait that long.
18 Oct 2018 11:26
Case super cool. Side flower, the case carefully made, no smell. To SF went about a month! Recommend!
18 Oct 2018 03:24
Thank You, all OK.
16 Oct 2018 04:46
There is a very long
15 Oct 2018 07:38
Got all OK.
11 Oct 2018 06:49
All good, but for a long time there is a custom
10 Oct 2018 04:52
Very long service, protection ended, I dispute the money back and order came, satisfied with, there is no delivery
9 Oct 2018 23:30
9 Oct 2018 09:59
Case not come, but money back. For 5 stars
8 Oct 2018 09:13
Cool case, soft, sat perfectly, recommend
8 Oct 2018 04:44
Cox xowuma arrived cox sagolun
8 Oct 2018 02:59
Beautiful cover, high quality!
7 Oct 2018 08:46
Receive the parcel after three months, do not recommend order because of this period, no complaints
4 Oct 2018 07:18
Very good quality bag, beautiful pattern. But! Very long service more than! Not monitored. Road case hesitated (((
3 Oct 2018 12:21
Very long service, and a good product
2 Oct 2018 23:00
2 Oct 2018 12:15
Very pleased with cover, beautiful, good quality, completely fit the description, frustrated delivery very long, 2 months.
30 Sep 2018 07:12
Ordered the 5/6/7/8, all cases are excellent! Long gone, but survived and is good. Drawing volume not flat! His Wife liked her SE perfect sat as a mother!
30 Sep 2018 06:27
Waiting For 2,5 months. Don 'T wait. Protection expired, opened the money back.
29 Sep 2018 00:40
Case come good very much, only a little bent on key lock
27 Sep 2018 11:05
Case is very good, sat on the SE is fine. Ordered 9 Sept, and had a post office for 27 Sept, but I issued a fee for 52 ruble, case come super fast, even before the appointed time, thank you for this, umnichka. Tracking was Traced To, as well as the notification from mail Russia when the case went to the post office.
27 Sep 2018 11:00
Ordered several times, are satisfied.
26 Sep 2018 02:40
Was very long, evaded all expanses of our country and finally did come down to us)))))
24 Sep 2018 00:36
Bags very cool red matte, the flower is not entirely opaque, voluminous drawing, but very long service, star just for this, order 25.07, was 24.09, two months, track by Russia does not track, with 26.08 standing arrived in the destination country
23 Sep 2018 10:04
Going for a long time. Description. The quality is good.
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