We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (30)
4 Stars (3)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
27 Oct 2018 14:12
The Parcel was not long. A good.
26 Oct 2018 11:52
Wire come fast Phone Charging
26 Oct 2018 11:50
Excellent as always, this is the 2nd charger I order from Rock, a very reliable brand. Pleasant communication, thank you store
25 Oct 2018 12:35
24 Oct 2018 10:54
A second time. Everything is fine. Delivery fast. The quality is excellent. Recommend.
23 Oct 2018 08:34
Nice and fast shipping!
22 Oct 2018 21:40
Thank You very much! Delivery very fast! It works, spends a great!
22 Oct 2018 11:36
Power good 2 nd time order comes from this store fast communication with the seller
22 Oct 2018 07:48
fantastic speed of delivery. great quality
22 Oct 2018 05:35
A second time. A great product.
21 Oct 2018 15:06
Super! Fast delivery
21 Oct 2018 11:12
Thank you, I got everything in perfect condition. Excellent wire. Everything is in the description! In reality, it is much better! I'm happy! Definitely fifty-five stars. You can safely order!
20 Oct 2018 23:13
Very good quality product
18 Oct 2018 12:14
Fast delivery to UK.. Product good quality 5. XXXXX
17 Oct 2018 11:20
Good cable take a month until it breaks))
17 Oct 2018 04:33
All good, come quickly, good charges.
16 Oct 2018 22:50
2 just buy from this supplier and this one is not only a! Happy with the order. Fast shipping to SF, for 2 weeks and excellent product! Thank you! Recommend
16 Oct 2018 13:01
16 Oct 2018 01:21
Business as usual super! High Quality fast!)
12 Oct 2018 11:36
As always great power cord. Orders for the third time.
11 Oct 2018 03:08
9 Oct 2018 06:09
8 Oct 2018 07:52
Excellent and fast as the description
7 Oct 2018 11:17
Thank You Very Much!
5 Oct 2018 01:59
Excellent cords) is not the first time. Very satisfied.
5 Oct 2018 01:45
4 Oct 2018 11:24
4 Oct 2018 06:55
4 Oct 2018 04:12
3 Oct 2018 23:13
Come quickly, for 2 weeks. Excellent quality.
3 Oct 2018 20:43
It's fast and for 15 days Bashkiria. Order not once, quality and performance as the original. Advise
2 Oct 2018 05:40
Very fast delivery
1 Oct 2018 23:38
Quickly and accurately
Leave a Review