We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-20 Business days|
|Canada, Europe||10-20 Business days|
|Australia, New Zealand||10-30 Business days|
|Mexico, Central America, South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, if you’d like a refund you can request one no matter the reason.
If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
If you received the wrong item you can request a refund or a reshipment.
If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (25)
4 Stars (9)
3 Stars (0)
2 Stars (0)
1 Star (0)
|Buyer||Real customer reviews|
25 Oct 2018 04:11
Seals are very cute, but not a lot high quality
23 Oct 2018 01:58
Items like in description, cute :) Fast delivery. Very good contact with store.
18 Oct 2018 03:02
exactly as expected, thankyou
17 Oct 2018 03:03
16 Oct 2018 13:17
Ordered September 23rd, received October 16th. They are adorable! And decent quality as well. The plug is a snug fit for my phone.
16 Oct 2018 05:36
All of it! Thank you!
16 Oct 2018 02:23
But one seals not traced muzzle, service for two months.
13 Oct 2018 02:51
Very cute, were more than 2 months, it is a pity that same kittens
11 Oct 2018 08:36
10 Oct 2018 07:19
9 Oct 2018 06:35
sooo dang cute. I regret I change my phone and cannot use them anymore but they will go as fun gift for some cat-lover ^^ cats are sturdy but the jackplug is more rubbery so I would be a little afraid the the cat would snap leaving the plug inside headphones port, but we'll see.
1 Oct 2018 07:18
Excellent Kote, come quickly
26 Sep 2018 11:24
Thank you to order came as I wanted to, store very carefully, recommend
21 Sep 2018 03:53
19 Sep 2018 07:41
Well kept, not take off
18 Sep 2018 05:22
Seals were a month in Krasnodar, a description, did not communicate with.
12 Sep 2018 11:49
Good plug for your phone. Cute cat. It would be different, but the same cats-well.
10 Sep 2018 16:54
Very cute, as which the picture
28 Aug 2018 10:43
21 Aug 2018 05:56
Foremost well, correct and I foremost I am glad. Stay cheeki breeki. wismichu bald
19 Aug 2018 10:19
I bought four of them, one of the cats is without eyes, but the others are very nice, for this price I'm satisfied.
17 Aug 2018 04:44
Shipping was quite fast and the plugs are so adorable
8 Aug 2018 14:24
Arrived in 1 month and 4 days. Cute.
7 Aug 2018 15:46
The ugliest sent
5 Aug 2018 01:46
Kittens come beautiful, posting a month long tracked. Thanks to that sent different cats, the letters of the store responsible.
26 Jul 2018 06:26
Envelope just put in the box. Seals on photo is better than "live"
25 Jul 2018 07:38
Mega fajne :)
19 Jul 2018 11:23
ok :) but one of the cats has no face :/ ;)
12 Jul 2018 18:50
11 Jul 2018 12:01
only отслеживался track border, walking in 30 days.
3 Jul 2018 00:59
all-match. optional come seals unique store choose the desired and yourself. basically all good very like daughter.
27 Jun 2018 16:08
25 Jun 2018 07:48
20 Jun 2018 08:49
На солнце краска плавится, но это не беда так как продавец отправил 2 кота )
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