We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
|Location||*Estimated Shipping Time|
|United States||10-30 Business days|
|Canada, Europe||10-30 Business days|
|Australia, New Zealand||10-30 Business days|
|Central & South America||15-30 Business days|
|Asia||10-20 Business days|
|Africa||15-45 Business days|
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
tardó muchos,muchos,muchos días,funcionamiento correcto,pero tardanza infinita
el envoltorio vino mal, parecer qué de momento no afecta a la batería, pesa bastante y de momento la estoy cargando, lleva dos horas y no pasa de dos luces, no sé si tarda tanto, lo comentaré más adelante.llego después de dos meses
Pendiente de comprobar el funcionamiento
gut verpackt und funktionier
64 days to deliver. never using AliExpress again.
Le deuxième acheté ! Je ne peux plus m en passer! Plage, piscine, charge rapide! Je peux utiliser mon portable toute la journée ! Je recommande et de plus le vendeur est top!!!! Sérieux !
Sehr schnell . Gute Produkt. Danke gerne wieder
Посылка в Украину шла месяц. Товар упакован хорошо,всё пришло целое. Пока не тестировала.
I only used it once but it's nice
Todo igual que en la foto. Pesa un poco.. Y lo estoy cargando.. A ver k tal..
Pesada. Funciona correctamente ambos puertos de carga. Cuando use más intensivo volveré a comunicar. Buen precio.
Item received pretty quickly. Have not test the claimed capacity of the charger yet but so far, it does not seem to be 20000 mah. Remain to be seen.
Everything looks nice but have not tried it yet
It works great and has been so so so convenient. With the games I play on my phone it is constantly dying so this has been life changing to have.
It has up to charge 4 times the mobile
ca prend bcp de temps pour arriver, et pour la qualité il est bien juste la vitesse de chargement trop troo lent.
Poster bank! Enough charge for a very long time and came almost all charged, can lie for weeks and the charge will not run out
Received within the normal ship time form Asia.
I have not tried just yet.. It should do just fine.. There was no extended wait time for delivery got it in four weeks of order. Satisfied
FUNCIONA BIEN PERO ES MUUUUY PESADO. TENERLO EN CUENTA POR SI SE QUIERE LLEVAR EN BOLSO NO ES PRÁCTICO POR SU GRAN PESO.
A few reasons why buy from us:
We try our best to make your shopping experience not only pleasant, seamless and hassle-free, but also secure.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world.
It's okay to change your mind! You can send your order back for a full refund, we've got you covered with our full Buyer protection.
Brand new products are available on a regular basis.
We don't want you to choose between the best value and the best service. That's why we offer competitive pricing.
Knowledgeable and professional support team is always happy to help you.
Check your order status online. As easy as that!
+33 7 77 07 12 30
Allée du bois, 06330 Roquefort Les Pins - France